Frequently asked questions
What types of products can I find at Hokey Cokey Crafts?
At Hokey Cokey Crafts, you can find a wide range of unique, handmade items including crochet greeting cards, polymer clay creations, custom wedding toppers, and quirky crochet characters.
Are the products customizable?
Yes, many of our products can be customized. Whether you're looking for a personalized crochet greeting card or a custom character, we’re happy to bring your ideas to life.
How do I request a custom crochet commission?
To request a custom piece, please provide detailed information about your desired item, including type, dimensions, colors, special features, and any reference images. You can reach out via our online form , email at lisamarie@hokeycokeycrafts.com or through our social media channels: Facebook | Instagram
What types of items can be commissioned?
We offer a variety of custom crochet items, including amigurumi characters (especially retro-themed), home décor like coasters and wall hangings, and personalized designs based on your ideas
Do you offer wholesale orders?
Yes, on the majority of our items, please contact us for more information
Is a deposit required for custom orders?
Yes, a 20% deposit is required to secure your custom order. This can be paid via PayPal, bank transfer, or other agreed-upon methods.
How long will it take for my order to be shipped?
Each product is handmade, so processing times may vary. Standard orders, such as cards, are typically shipped within 3–5 business days. Custom orders may take longer depending on their complexity, but we’ll keep you informed via email with an estimated timeframe.
Do you offer international shipping?
Yes, we offer international shipping to a range of countries outside of Europe.
Please check the available shipping options during checkout to see if we deliver to your location.
If you're unsure, feel free to contact us directly for confirmation.
Can I return or exchange an item if I’m not satisfied?
We want you to be happy with your purchase! If you're not satisfied with your order, please reach out to us within 7 days of receiving it, and we’ll work with you on a return or exchange. Excluding personalised items and commissions
What makes Hokey Cokey Crafts different from other handmade shops?
At Hokey Cokey Crafts, each item is lovingly handmade without patterns, which makes every product truly unique. We also specialize in combining polymer clay and crochet to create whimsical, one-of-a-kind pieces that bring joy and personality to every occasion.